Our contact details
Name: SEMTONE GmbH
Address: Dorfstrasse 54, Engelberg 6390, Switzerland
The type of personal data we collect
We currently collect and process the following categories of personal data:
Personal identifiers, contacts and characteristics (for example, name and contact details) including:
• Full name
• Email address
• Phone number
• Company name and/or job title
How do we collect personal data?
Directly. We obtain personal data directly from individuals in a variety of ways, including obtaining personal data from individuals who provide us their business card, complete our online forms, or attend events we book. We may also obtain personal data directly when, for example, establishing a business relationship or performing professional services through a contract.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• Establish contact with you in order to facilitate the delivery of our relevant services to you (including but not limited to artist and event bookings)
We may share this information with the member artists affiliated with SEMTONE GmbH where necessary for administrative purposes.
Under the General Data Protection Regulation (GDPR), the lawful bases we may rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting email@example.com;
(b) Legitimate interest. We may rely on legitimate interests based on our evaluation that the processing is fair, reasonable and balanced. These include:
• Delivering services and products – To deliver the services our clients have engaged us to provide;
• Processing online requests, including responding to communications from individuals or requests for quotations.
How we store your personal information
Your information is stored on servers located in Switzerland, the European Union, and in some cases in the United Kingdom. We may transfer personal data to reputable third party organisations situated inside or outside these regions when we have a business reason to engage these organisations. Each organisation is required to safeguard personal data in accordance with applicable data protection legislation. Such safeguards may include transfer to countries that have been deemed to provide an adequate level of protection according to lists of countries published by the Federal Data Protection and Information Commissioner; applying standard data protection model clauses, binding corporate rules or other standard contractual obligations which provide for appropriate protection of data as may be required by applicable law. Where we feel it is necessary or appropriate, we may seek to rely on your consent as the legal basis for transferring your personal information to outside these regions, however we do not generally do so. Where we do, you may withdraw your consent at any time.
We retain personal data to provide our services, make offerings, stay in contact with you and to comply with applicable laws, regulations and professional obligations that we are subject to. We retain personal data for so long as the personal data is needed for the purposes for which it was collected or in line with legal and regulatory requirements or contractual arrangements. We will dispose of personal data when we no longer need it.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org or by registered mail at Dorfstrasse 54, Engelberg 6390, Switzerland if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information or other data handling practices, you can make a complaint to us at email@example.com or, if by post, direct your correspondence to:
You can also complain to the Federal Data Protection and Information Commissioner.